PRIVACY POLICY
At VOIPTIMAL LLC, we are dedicated to safeguarding the privacy and confidentiality of the personal information entrusted to us by our users. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our VoIP (Voice over Internet Protocol) and dialer services, including inbound and outbound facilities, as well as required SIP phones.
1. Information We Collect
1.1 Personal Information: When you utilize our services, we may collect personal information such as your name, email address, phone number, billing details, and other necessary contact information.
1.2 Usage Information: We gather data about your usage of our services, including call logs, call duration, IP addresses, device information, and other pertinent information essential for the provision and enhancement of our services.
1.3 Cookies and Similar Technologies: We may utilize cookies and similar technologies to collect information about your interactions with our website and services, including browsing activities and preferences.
2. How We Use Your Information
2.1 Service Provision: We use the information we collect to provide and maintain our VoIP and dialer services, manage accounts, process calls, and address inquiries effectively.
2.2 Service Improvement: Your information aids us in analyzing usage patterns, diagnosing technical issues, and enhancing the quality and functionality of our services.
2.3 Communication: We may utilize your contact information to communicate with you regarding service updates, promotions, and other relevant information. You have the option to opt-out of receiving such communications.
2.4 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights and interests.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as hosting providers, payment processors, and customer support services. These providers are bound by confidentiality obligations.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.
4. Data Security
4.1 Security Measures: We employ appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
4.2 Data Retention: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
5.1 Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information or request access to your data by contacting us.
5.2 Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
5.3 Do Not Track: Our website and services do not respond to Do Not Track signals from your browser.
6. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at conact@voiptimal.com.
By using our VoIP and dialer services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last updated: 03-06-2024
