TERMS & CONDITIONS

Terms and Conditions for VOIPTIMAL LLC

These Terms and Conditions govern your use of the VoIP (Voice over Internet Protocol) and dialer services provided by VOIPTIMAL LLC. By accessing or using our services, you agree to abide by these terms. If you do not agree with any part of these terms, you may not use our services.

Refund Policy

Please note that once the dialer fee and VoIP recharge amounts are paid, they are non-refundable under any circumstances, regardless of whether a demo or trial period was utilized or not. We encourage our clients to review their orders and test our services during the demo or trial period before making payments.

1. Service Provision

1.1 Service Description: VOIPTIMAL LLC provides VoIP and dialer services, including inbound and outbound facilities, as well as required SIP phones, to businesses and call centers.

1.2 Availability: While we strive to maintain uninterrupted access to our services, we do not guarantee that our services will be available at all times. We may temporarily suspend or limit access to our services for maintenance, upgrades, or other reasons without prior notice.

1.3 Service Changes: We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without liability to you or any third party.

2. User Responsibilities

2.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

2.2 Compliance: You agree to use our services in compliance with all applicable laws, regulations, and third-party agreements. You are solely responsible for obtaining any necessary licenses or permits required for your use of our services.

2.3 Prohibited Activities: You may not use our services for any unlawful, fraudulent, or unauthorized purpose. Prohibited activities include, but are not limited to, transmitting spam, engaging in illegal telemarketing practices, or infringing upon the rights of others.

3. Fees and Payments

3.1 Billing: Fees for our services are based on the pricing plan selected by you and are payable in accordance with the billing terms specified at the time of purchase.

3.2 Payment Methods: You agree to provide accurate and complete payment information and authorize us to charge your chosen payment method for all applicable fees.

3.3 Billing Disputes: If you believe there is an error in your billing statement, you must notify us within thirty (30) days of the invoice date. Failure to dispute charges within this timeframe will be deemed as acceptance of the charges.

4. Intellectual Property

4.1 Ownership: All intellectual property rights in our services, including but not limited to software, trademarks, and content, are owned by VOIPTIMAL LLC or its licensors.

4.2 License: Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to use our services for your internal business purposes.

5. Limitation of Liability

5.1 Disclaimer: TO THE FULLEST EXTENT PERMITTED BY LAW, VOIPTIMAL LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD-PARTY RIGHTS.

5.2 Limitation of Liability: IN NO EVENT SHALL VOIPTIMAL LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Indemnification

You agree to indemnify, defend, and hold harmless VOIPTIMAL LLC and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services or your breach of these terms.

7. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

8. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of our services after the posting of changes constitutes your acceptance of the modified terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at legal@voiptimal.com.

By using our VoIP and dialer services, you agree to be bound by these Terms and Conditions.

Last updated: 03-06-2024